Refund policy

Unfortunately we don't have a Return or refund policy, we only have exchanges available.

Exchange Policy

Last updated: [ 31 July 2025]

At Lavanya by Deepali, we want you to love what you wear. If something isn’t right, we’re here to help!

30-Day Exchange Window

We offer a 30-day exchange policy, which means you have 30 days after receiving your order to request an exchange.

Eligibility for Exchange

To be eligible for an exchange:

  • The item must be in the same condition that you received it.

  • It must be unworn, unused, with tags attached, and in the original packaging.

  • A receipt or proof of purchase is required.

How to Start an Exchange

To request an exchange, please contact us at dipika63gajjar@gmail.com.
Once approved, we’ll send you:

  • An exchange shipping label

  • Step-by-step instructions on where and how to send the item back.

Note: Items sent back without prior approval will not be accepted.

Return Address

[INSERT RETURN ADDRESS HERE]

Damaged or Incorrect Items

Please inspect your order upon delivery. If the item is defective, damaged, or if you received the wrong item, contact us immediately at dipika63gajjar@gmail.com so we can make it right.

How Exchanges Work

The fastest way to get your desired item is to return the current one, and once the exchange is approved, place a new order for the replacement.

European Union 14-Day Cooling-Off Period

If your order is being shipped to the European Union, you have the right to cancel or return your order within 14 days, for any reason. Items must be returned unworn, unused, with tags and original packaging, along with proof of purchase.

Exchange Status & Timeline

Once we receive and inspect your return, we’ll notify you of the approval status.
Exchange processing may take up to 15 business days.
If it has been longer, feel free to reach out to us at dipika63gajjar@gmail.com.